Conditions of Use

Terms of use is the online store for the exhibition and distribution of products through the internet of the sole proprietorship, of the graduate Optical Optometrist SOILENTAKI MARIAS, based in Platanias, Chania with Tax Identification Number 136436272 (Tax Office) : CHANIA) with number GEMI 073491958000. Before entering the online store and browsing our website, we invite you to consult the following terms and conditions, which apply specifically to the use of the online store of MY OPTICS located at

Make sure you agree to the following terms and conditions because your further use and browsing of the above website implies your explicit and unconditional consent and consent with them.


MY OPTICS reserves the right to unilaterally modify or renew these terms and conditions of transactions, made through its online store, according to its needs and transactional manners. MY OPTICS undertakes the obligation to inform the users for any modifications as well as for any change, through the website of this online store.

Information provided & Products

MY OPTICS is committed to the quality, completeness and validity of the information presented on the website of, both in terms of the exact data displayed and the services provided by its online store, subject to any technical or typographical errors, which cannot be predicted or have occurred unintentionally or due to interruption of the website due to force majeure.

Limitation of Liability

MY OPTICS is not liable to customers / users for damages that may arise from the execution or not of their order (except in the cases of "Withdrawal / Return - Replacement of Products").

It is also reserved regarding the delivery time of the goods in cases of force majeure. The online store can provide no guarantee for the availability of the products, but guarantees the timely information of the final consumers about their non-availability.

The online store provides the content (eg information, names, photos, illustrations, etc.), products and services available through the website "exactly as they are" .

In no case is the online store of MY OPTICS liable for any claims of legal or civil and / or criminal nature or for any damage (positive, special or negative which is indicative and not restrictive, divisive and / or cumulative loss of profits, lost profits, pecuniary satisfaction, non-pecuniary damage, etc.) by visitors of the website or third parties due to a reason related to the operation or not and / or use of the website and / or inability to provide services or / and information made available by it and / or any unauthorized interference by third parties with products and / or services and / or information made available through it.

Intellectual property rights

This website is the official online store of MY OPTICS. All content of the website, including images, graphics, photographs, drawings, texts, services and products are the intellectual property of MY OPTICS and are protected under the relevant provisions of Greek law, European law and international conventions.

Any copying, analogue / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of production work or misleading the public about the actual provider of the content of the website is prohibited. Reproduction, republishing, uploading, posting, announcement, dissemination or transmission or any other use of the content in any way or for commercial or other purposes is permitted only with the prior written permission of MY OPTICS or any other legal copyright holder.

The names, images, logos and insignia that represent the property of MY OPTICS and / or its online store and / or third parties contracted with them as well as their products or services, are exclusive trademarks and Trademarks are the property of MY OPTICS and / or and / or the above third parties and are protected by Greek, EU and international trademark and industrial and intellectual property laws, as well as the trademark and trade mark This brand name MY OPTICS is a trademark legally registered with the General Secretariat of Commerce of the Ministry of Development (trade mark number …… ..). In particular, this mark is the property of MY OPTICS and in no case may it be copied, processed or distributed in any way and for any purpose without the written permission of the owner. In any case, their appearance and display on the website and in the online store owned by MY OPTICS should in no way be construed as a transfer or assignment of their license or right of use.

User Responsibility

The users of the website accept that they will not use the online store owned by MY OPTICS for sending, publishing, sending by e-mail or transmitting in any other way any content that is illegal, harmful, threatening, offensive, annoying , defamatory, defamatory, obscene, obscene, libelous, violates the privacy of others, shows empathy, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way, is not entitled to be transmitted in accordance with the law or infringes any patent, trademark, trade secret, copyright or other proprietary rights of third party accounts, contains or any other code, files or programs designed to interrupt, damage, destroy or equip the operation of any computer software or hardware, whether intentionally or unintentionally in violation of applicable Greek and Community law and its provisions, may interfere with any third party manner and any content used to collect or store personal data about other users.

Products' market

On the shelves of our online store you can find optical store items, namely sunglasses, contact lenses, eyeglasses, liquid crystal lenses, their maintenance items, spare parts and other related items.

In case you are looking for something specific, use the search, which will lead you directly to your specific choice.

MY OPTICS makes every effort to provide high quality services but nevertheless is not responsible for any errors in prices and product features and can not guarantee that there will be no downtime or "human" errors when updating / listing it. price of a product. For the safety and efficiency of your purchases, we call you if you find that a product is offered at an unusually low or high price in relation to its market value, before proceeding with its order, contact MY OPTICS at tel. 28210 84985 via e-mail at or through the contact form of the website. We also recommend that you visit the help & terms of use section before making purchases from our online store.

Withdrawal / Return - Product Replacement

You have the option within 10 days from the date of receipt


The above are excluded

- Contact lenses and maintenance fluids

- The -50% discount products.

Which can not be returned.

In the above cases, the maximum return period for replacement may not be extended beyond three (3) calendar days from the date of receipt. In addition, in all cases the product to be replaced-repaired must be accompanied by the original proof of purchase. For all the above cases the products to be replaced-repaired must be in the condition received by the customer, complete and without damage and their packaging must be the one that normally accompanies the product and be in excellent condition, along with all documents which accompanied the product (eg D / A, Retail Rep. etc.). Prior to any return, it is recommended to consult with the MY OPTICS Online Store, in any case the return and replacement is possible under the following conditions:

• contact the Online Store the same day or the next working day,

• the product has not been used,

• the product must be accompanied by all the necessary documents that prove the transaction (eg D / A, Retail Rep. Etc.).

In case they are not returned within 10 days then MY OPTICS may not accept any return and replacement.

Order cancellation

The order can be canceled in the following cases:

• Before the order is completed, during the electronic ordering process you can press the "Back" button located at the bottom left of your screen. Clicking on it automatically stops the ordering process,

• If the online order has been completed but the product has not been shipped yet you can call 28210 84985 and one of our partners will undertake the cancellation of your order,

• After receiving the product, call us at tel. 28210 84985, via e-mail at or through the contact form of the website, explaining the reason you wish to cancel the order. One of our partners will serve you immediately and will inform you about all your options.

Difference between store price and online store price

The price policy of MY OPTICS products may be different online in all our distribution channels, from those of our store.

In any case, although we make every effort to accurately indicate the data and prices that we quote in our online store, we can not exclude the possibility of typographical or technical errors in prices and products. For this reason, we recommend that you contact us for any error that comes to your notice.

The photos of the products that appear on the site may show alterations and related differences in relation to the real product, which are due to parameters such as photography and lighting conditions and can not be characterized as defective.